Privacy Policy

Effective Date: March 8, 2026

Alonze is a trade name operated by an independent contractor based in Pakistan (“Alonze”, “we”, “us”, or “our”).

We are committed to protecting your personal data and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit www.alonze.com.

1. Information We Collect

We may collect the following categories of information:

A. Information You Voluntarily Provide

  • Name

  • Email address

  • Company name

  • Information submitted through contact forms

  • Information submitted through the website chatbot

B. Automatically Collected Technical Information

When you visit our website, certain technical information may be automatically collected by our servers to ensure the website functions properly and securely.

This may include:

  • IP address

  • Browser type

  • Device information

  • Basic server log information

This information is necessary for website operation, security monitoring, and troubleshooting.

C. Analytics and Interaction Data (Collected After Consent)

If you choose to accept analytics or tracking cookies through our cookie consent banner, additional information may be collected to help us understand how visitors use our website.

This may include:

  • Pages visited

  • Time spent on pages

  • Navigation paths

  • Traffic statistics

  • Interaction data such as clicks, scrolling, or navigation behavior

This information is used to analyze website performance and improve user experience.

Analytics and interaction tracking are only activated after user consent where required by applicable law.

2. Cookies and Tracking Technologies

We use analytics and similar technologies to understand how visitors interact with our website and to improve functionality and performance.

Where required by applicable law, analytics and tracking technologies are activated only after you provide consent through our cookie consent banner.

You may accept or decline non-essential cookies and may withdraw or change your consent at any time through the cookie settings available on our website.

3. How We Use Information

We process personal data to:

  • Respond to inquiries

  • Provide requested services

  • Improve website performance

  • Monitor usage trends

  • Communicate with users

  • Protect against misuse or fraud

4. Website Chatbot & AI Disclosure

Our website may include a chatbot feature.

  • The chatbot may collect information you choose to provide.

  • The chatbot may use automated systems or artificial intelligence technologies, including large language models (LLMs), to generate responses.

  • Messages submitted to the chatbot may be processed by third-party AI service providers depending on the chatbot configuration.

  • AI-generated content may be inaccurate or incomplete.

  • Do not submit sensitive personal information (e.g., health data, financial data, government IDs).

5. Legal Basis for Processing (EU/EEA Users)

If you are located in the EU/EEA, we rely on:

  • Consent

  • Legitimate interests

  • Contractual necessity

  • Legal obligations

6. Data Sharing

We may share information with third-party service providers that support:

  • Hosting and infrastructure

  • Analytics

  • Communication systems

  • Automation tools

  • AI processing technologies

We do not sell personal data.

Third-party service providers may process information in accordance with their own privacy policies and terms of service.

7. International Data Transfers

Personal data may be processed in countries outside your country of residence, including jurisdictions that may not provide the same level of data protection.

By using the website and providing information, you acknowledge that personal data may be transferred to and processed in jurisdictions outside your country of residence where permitted by applicable law.

8. Data Retention

We retain personal data only as long as necessary for legitimate business purposes or as required by law.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • You may also withdraw consent for cookie-based tracking at any time through the cookie settings available on our website.

To exercise rights, contact: support@alonze.com

10. Security

We implement reasonable technical safeguards, including secure hosting and HTTPS encryption.

However, no transmission or storage system can be guaranteed 100% secure.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be reflected by updating the Effective Date.

12. Contact

For privacy-related inquiries:

support@alonze.com

Alonze

Trade name operated by an independent contractor based in Pakistan.